Fulfillment Protocols
Shipping & Sample Policies.
Fast expedited courier logistics, complimentary priority delivery on orders $300+, and strict analytical quality return standards.
1. Secure Packaging & Dispatch
All peptide reference materials are prepared in secure, shock-resistant, tamper-evident protective packaging. Because lyophilized (freeze-dried) peptide cakes are exceptionally stable at ambient temperatures, our vials are securely cushioned to ensure glass integrity and sequence stability during transit.
2. Expedited Dispatch & Free Shipping on $300+
Orders received before 2:00 PM EST are packaged and dispatched same business day via priority express courier. Research orders totaling $300.00 or more automatically receive complimentary expedited shipping at checkout. Real-time courier tracking numbers are transmitted immediately upon scan.
3. Discrete & Secure Packaging
Every shipment is enclosed in opaque, tamper-evident outer packaging with no mention of peptide contents on the shipping label. Each inner vial is cushioned in shock-resistant custom foam inserts with crimped flip-off aluminum seals intact.
4. Research Use Only (RUO) Return & Replacement Terms
Due to the sensitive biochemical nature of analytical reference reagents and strict laboratory safety protocols, unsealed or reconstituted vials cannot be returned for restock. However, if a shipment arrives with compromised vial seals, packaging breach, or physical defect during transit, contact our research desk at team@ironforgepeptides.com within 7 days with photographic proof for an immediate complimentary replacement.
5. Independent Purity Guarantee
If an accredited ISO-17025 third-party analytical laboratory tests an unopened Iron Forge Peptides batch and demonstrates purity under 99.0% by HPLC, we provide an immediate 100% refund plus reimbursement of verified analytical testing costs.